06 · Trust + admin
Data + audio retention
Data and audio retention is how long Trueleveler keeps what you put in: documents and engine runs until the project is deleted, audio for 18 months by default, and the audit log for 7 years. Workspace admins can set custom retention per project, useful for regulated jobs that need shorter audio retention.
01 · Trust + admin
How long does Trueleveler keep my data?
By default, documents are kept until the project is deleted, engine runs until the project is deleted, audio for 18 months and the audit log for 7 years.
- Documents · forever (until project deletion)
- Engine runs · until the project is deleted (audit trail)
- Audio · 18 months (configurable)
- Audit log · 7 years
02 · Trust + admin
Can I change retention for a single project?
Yes. Workspace admins can set custom retention per project. Useful for regulated jobs (hospitals, defense) where audio retention must be shorter.
★ · Still stuck?
Email support.
Priority support on Business and Enterprise plans. support@trueleveler.com